Who I Am

I'm Natasha Hallett, a postnatal doula providing support to families after birth.

If you contact me through this website, I am responsible for the personal information you choose to share.

Information I Collect

When you complete my contact form, I may collect:

• Your name

• Your email address

• Your postcode

• Your baby's due date

• Any information you include in your message

Please only share information that is necessary for your enquiry.

Why I Collect Your Information

I collect this information to:

• Respond to your enquiry

• Check whether I am available to support you

• Understand your location and due date

• Communicate with you about my services

• Keep a record of enquiries

Legal Basis for Processing

I process the personal information you provide because it is necessary to respond to your enquiry and, where requested, discuss or arrange my services.

My legal basis for processing your information is my legitimate interest in operating my business and communicating with prospective clients.

How I Use Your Information

I only use your information to manage and respond to your enquiry.

Your information may also be accessible to Squarespace, the provider that hosts this website, so that I can manage enquiries and communications.

I will never sell, rent, or share your personal information with third parties for marketing purposes.

How Your Information Is Stored

I take reasonable steps to keep your information secure and only keep it for as long as necessary.

Information submitted through this website may be stored securely within:

• Squarespace (my website platform)

• My email provider

• My client administration systems

Squarespace and some of my service providers may process or store information outside the UK. Where this happens, appropriate safeguards are in place to protect your personal information.

How Long I Keep Your Information

I keep enquiry information only for as long as necessary to respond to your enquiry and maintain business records.

If we do not go on to work together, enquiry information will normally be deleted within 24 months.