Privacy Policy

Who I Am

I'm Natasha Hallett, offering postnatal doula support, Singing Mamas groups, circle facilitation and other community-based services.

If you contact me through this website, I am responsible for the personal information you choose to share.

I collect only the information I genuinely need and will always aim to treat your personal information with care, respect and confidentiality.

This Privacy Policy was last updated in July 2026.

Information I Collect

I collect personal information that you choose to provide when contacting me, booking services, registering for groups or events, or otherwise communicating with me.

Why I Collect Your Information

I collect this information to:

• Respond to enquiries about my services

• Check whether I am available to support you

• Provide services you have requested

• Communicate with you about my services, events, groups and support sessions

• Keep a record of enquiries

• Manage bookings, group registrations and waiting lists

Legal Basis for Processing

I process personal information because it is necessary to respond to enquiries, provide requested services, manage bookings and communicate with clients. My legal basis for processing is my legitimate interests in operating my business and, where applicable, taking steps at your request before entering into an agreement for services.

How I Use Your Information

I use your information to manage and respond to your enquiry.

If you register for a Singing Mamas group, circle, workshop or event, I may collect the information necessary to manage your booking, communicate with you and provide a safe and appropriate experience.

Your information may also be accessible to Squarespace, the provider that hosts this website, so that I can manage enquiries and communications.

I will never sell, rent, or share your personal information with third parties for marketing purposes.

Information You Provide Through Contact Forms

When you complete a contact form on this website, I may collect:

• Your name

• Your email address

• Your postcode or location

• The service, group or event you are enquiring about

• Information you choose to include in your message

I use this information to respond to your enquiry, understand how I may be able to support you, and communicate with you about the services you are interested in.

Please only share information that is necessary for your enquiry.

Information You Provide When Booking Services

If you choose to book or enquire about a service, group or event, I may collect information including:

• Your name and contact details

• Your postcode or location

• Information relevant to the service you are interested in

• Your baby's due date or age, where relevant

• Information about your family, support needs or preferences that you choose to share

• Emergency contact information, where appropriate

• Any other information necessary to provide a safe, supportive and appropriate service

I only collect information that is relevant to your enquiry, booking or participation.

For some services, such as postnatal doula support, I may need to collect additional information so that I can tailor support to your family's needs. This information will be treated confidentially and only used for the purposes of providing the service you have requested.

How Your Information Is Stored

I take reasonable steps to keep your information secure and only keep it for as long as necessary.

Information submitted through this website may be stored securely within:

• Squarespace (my website platform)

• My email provider

• My business administration systems, booking systems and client record systems, where relevant.

Squarespace and some of my service providers may process or store information outside the UK. Where this happens, appropriate safeguards are in place to protect your personal information.

If you choose to contact me via WhatsApp, your messages will also be subject to WhatsApp's privacy practices and terms.